PRODUCT WITHDRAWAL NOTICE
Date: September 9, 2016
To: Kraft Heinz Customers
From: Sergio Nahuz, Head of U.S. Sales, Kraft Heinz Company
Re: Withdrawal Notice:
Approximately 206,000 cases of select code dates and manufacturing codes of 8oz, 16oz, 32oz Oscar Mayer vacuum packaged re-sealable plastic bags of Cooked Ham, Honey Ham and Smoked Ham with select “Best When Used By” dates.
The Kraft Heinz Company is withdrawing approximately 206,000 cases of select code dates and manufacturing codes of Oscar Mayer vacuum packaged re-sealable plastic bags ofCooked Ham, Honey Ham and Smoked Hamdue to the possibility that some product may spoil before the “Best When Used By” date.
Although this premature spoilage is not a food safety issue, the affected product may not deliver the high quality taste, texture and appearance our consumers expect from Oscar Mayer. We apologize for any inconvenience.
This withdrawal is limited to 8oz, 16oz and 32ozsizes of Oscar Mayer vacuum packaged re-sealable plastic bags of Cooked Ham, Honey Ham and Smoked Ham with select “Best When Used By” dates as noted in the table below.
No other sizes, varieties or code dates are included in this withdrawal.
If you have shipped this product to other locations either within your own system or externally, please send this withdrawal notice to them.
We are sorry for the inconvenience and we appreciate your assistance in helping us complete the warehouse and store level withdrawal. If you have additional questions, please contact your Kraft Heinz account representative. Your Kraft representative will follow up with you the week of 9/12 with replenishment information. The production issue has been identified and corrected. New production has begun and product will begin to be available the week of 9/12.
If you receive questions from consumers, please ask them to contact our Consumer Relations center at
1-800-280-8252. The contact center is staffed from 9 a.m. to 6 p.m. EST.
This withdrawal is being made with the knowledge of the USDA.