ONLINE ORDERING

AgencyExpress       OnlineMarketplace

JANUARY POUNDS DISTRIBUTED TO AGENCY REPORT look here to see how many pounds you accessed from us in January. Use this in figuring your monthly pounds distributed report

NEW – ORDER LEAD-TIME SCHEDULE EFFECTIVE 1 JANUARY 2016      

NEW – LEXINGTON WAREHOUSE PICKUP APPOINTMENT SCHEDULE EFFECTIVE 1 JANUARY 2016

NOTE – THE FEES AND WEIGHTS LISTED IN THE ONLINE ORDERING SYSTEM ARE AN ESTIMATE ONLY. DO NOT MAKE PAYMENTS BASED ON THOSE FIGURES. THE INVOICE THAT YOU RECEIVE WHEN YOU PICK UP YOUR ORDER(S) IS THE FINAL DOCUMENT AND AMOUNT DUE 

All persons accessing product must be listed in our computer as an “authorized shopper”. If not listed they will not be able to pickup product

God’s Pantry Food Bank Management 

 Credit Policy

Requests for invoice adjustments and/or credits must be made in writing, with as many pertinent facts (date, item, case amount, invoice number) as possible. Email is the preferred form of writing, send to Renee Wilson ([email protected]), but we will accept any legible format. For drop deliveries, you must notify us of any shipping discrepancies within two work days. For pickups at our Lexington, London and Prestonsburg warehouses, the load must be checked before you sign the invoice. All credit requests will be investigated before being refunded. You will be notified of the decision.

 

Member Agency Documents