NEW – ORDER LEAD-TIME SCHEDULE EFFECTIVE 1 JANUARY 2016
NEW – LEXINGTON WAREHOUSE PICKUP APPOINTMENT SCHEDULE EFFECTIVE 1 JANUARY 2016
NOTE – THE FEES AND WEIGHTS LISTED IN THE ONLINE ORDERING SYSTEM ARE AN ESTIMATE ONLY. DO NOT MAKE PAYMENTS BASED ON THOSE FIGURES. THE INVOICE THAT YOU RECEIVE WHEN YOU PICK UP YOUR ORDER(S) IS THE FINAL DOCUMENT AND AMOUNT DUE
Requests for invoice adjustments and/or credits must be made in writing, with as many pertinent facts (date, item, case amount, invoice number) as possible. Email is the preferred form of writing, send to Renee Wilson ([email protected]), but we will accept any legible format. For drop deliveries, you must notify us of any shipping discrepancies within two work days. For pickups at our Lexington, London and Prestonsburg warehouses, the load must be checked before you sign the invoice. All credit requests will be investigated before being refunded. You will be notified of the decision.
Member Agency Documents